WhatSmartApp

Terms of use of the Service

By accessing or using WhatSmartApp services, you agree to comply with and be bound by the following terms and conditions. Please read these terms carefully before proceeding to use our services.

Customer Obligations

The customer undertakes to obtain in advance from the user to whom the message is to be sent consent in any form, such as oral, written, Email, etc.

The customer is obligated not to send any message that falls under the following items:

• Spam or bulk messages
• Messages that may cause malfunction of the Developer's equipment
• Messages via pornographic or other reprehensible content
• Messages that mislead users, such as those sent from someone else's name or giving false information
• Transmission of inaccurate, confidential information
• Transfer of information that has been unlawfully obtained by the Customer and/or violates the copyrights or related rights of third parties
• Advertising alcohol, tobacco and drugs, or other illegal means
• Transmission of information that violates the norms of the current legislation or international law

Communication with WhatsApp Inc. and Guarantees

• The Service and the WhatSmartApp Site are not supported or approved in any way by WhatsApp Inc. The Customer understands all risks associated with the use of the Service/Site/API.
• The developer is not responsible for the Customer's inability to get access to the service, to API, to accounts, etc. for reasons related to the disruption of the Internet channel, equipment or software of the Customer.
• The customer agrees that their account may be blocked and/or banned by WhatsApp and/or WhatsApp Inc.
• The developer is not responsible for the Customer's inability to access the service, to API due to software changes by WhatsApp Inc.

Website Usage

You are permitted to print and download extracts from the Website for Your own use on the following basis:

• No documents or related graphics on the Website are modified in any way
• No graphics on the Website are used separately from accompanying text
• Our copyright and trademark notices and this permission notice appear in all copies

REFUNDS / Cancel the Subscription

You can open a trial account for free days. Therefore, paid Subscription fees are non-refundable.

You can cancel the subscription anytime, and the instance will remain active until the end of the subscription term. Cancellation of the subscription must be before the start date of the next bill.

Premium Plans

WhatSmartApp offers different subscription plans with varying features and prices. Premium services may include:

• Unlimited message sending capabilities
• Unlimited media sharing
• Priority connection service
• Priority technical support
• Additional API features

API Usage Limitations

• Free instances have a quota of messages
• Exceeding the quota requires upgrading to a premium plan
• Multiple instances may require premium subscriptions
• API access is controlled by unique API keys for each instance
• Misuse of the API may result in service suspension

Data and Privacy

• WhatSmartApp stores only the data necessary to provide the service
• Message content is not stored on our servers
• The customer is responsible for ensuring their use of the service complies with applicable data protection laws
• WhatSmartApp may collect usage metrics to improve the service

Intellectual Property

All intellectual property rights in and to the Website and the Service are owned by WhatSmartApp. Any unauthorized use of the Website or its contents may violate copyright, trademark, and other laws.

Service Availability

• WhatSmartApp strives to provide uninterrupted service but does not guarantee 100% availability
• The service may be occasionally unavailable due to maintenance or updates
• The developer reserves the right to modify or discontinue the service with reasonable notice

Miscellaneous

• If any part of these terms of use are unenforceable (including any provision in which we exclude our liability to you) the enforceability of any other part of these terms of use will not be affected
• These terms of use set out the whole of Our agreement relating to use of and access to the Website. They may not be varied by You at any time. Nothing said by any person on Our behalf should be understood as a variation of these terms of use or an authorized representation about the Website or the nature and quality of items displayed thereon. We shall have no liability for any such representation being untrue or misleading.
• WhatSmartApp reserves the right to amend these Terms of Service at any time by posting the amended terms on the Website.

By using WhatSmartApp services, you acknowledge that you have read, understood, and agree to be bound by these Terms of Service.

Privacy Policy

Last Updated: May 14, 2025

At WhatSmartApp, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our WhatsApp API service. Please read this privacy policy carefully. If you do not agree with the terms of this privacy policy, please do not access the service.

Information We Collect

Personal Information

When you register for our services, we may collect the following types of personal information:

• Contact information (name, email address, phone number)
• Account credentials (username, password)
• Billing information (payment details, billing address)
• Profile information (country, language preferences)

Usage Data

We automatically collect certain information when you access or use our service:

• IP address and device information
• Browser type and settings
• Service usage statistics (message counts, API calls)
• Log information (access times, pages viewed)

WhatsApp-Related Data

Our service involves integration with WhatsApp, and we may collect:

• WhatsApp connection status
• Phone numbers used for WhatsApp connections
• Message statistics (counts, delivery status)

How We Use Your Information

We use the collected information for various purposes:

• To provide and maintain our service - including registering you for our service, verifying your identity, and processing payments
• To improve our service - analyzing usage patterns helps us improve our service features and functionality
• To communicate with you - sending service updates, technical notices, and support messages
• To enforce our terms - detecting and preventing fraudulent activity and enforcing our terms of service
• To comply with legal obligations - responding to lawful requests from public authorities

Important Privacy Notes

Message Content: WhatSmartApp does not store the actual content of messages sent through our API. Messages are transmitted directly to WhatsApp's servers.

WhatsApp Data: Our service connects to WhatsApp, but we are independent from WhatsApp Inc. Our use of your data is governed by this Privacy Policy, while WhatsApp's use of your data is governed by their own Privacy Policy.

Data Sharing and Disclosure

We may share your information with:

• Service providers - third-party companies that perform services on our behalf, such as payment processing, data analysis, and customer service
• Business partners - trusted partners who help us provide and improve our services
• Legal authorities - when required by law, legal process, or government request
• In business transfers - in connection with a merger, acquisition, or sale of assets

Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:

• Encryption of sensitive data
• Regular security assessments
• Access controls and authentication procedures
• Secure network architecture

However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

Your Data Protection Rights

Depending on your location, you may have certain rights regarding your personal information:

• Access - the right to request copies of your personal information
• Rectification - the right to request that we correct inaccurate information
• Erasure - the right to request that we delete your personal information
• Restrict processing - the right to request that we restrict the processing of your information
• Data portability - the right to request that we transfer your information to another organization
• Object - the right to object to our processing of your personal information

Cookies and Tracking Technologies

We use cookies and similar tracking technologies to track activity on our service and hold certain information. Cookies are files with a small amount of data that may include an anonymous unique identifier. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent.

Children's Privacy

Our service is not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If you are a parent or guardian and you believe your child has provided us with personal information, please contact us.

International Data Transfers

Your information may be transferred to — and maintained on — computers located outside of your state, province, country, or other governmental jurisdiction where data protection laws may differ. If you are located outside the United States and choose to provide information to us, please note that we transfer the data to the United States and process it there.

Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date. You are advised to review this Privacy Policy periodically for any changes.

Contact Us

If you have any questions about this Privacy Policy, please contact us at:

• Email: [email protected]
• Address: WhatSmartApp Inc., 123 API Street, San Francisco, CA 94103, USA